In the COVID-19 times, eCommerce customer support has become a crucial factor in terms of importance for retention and customer acquisition for businesses. It’s not news that customer service is the variable that determines the credibility and reliability of a…
Visual perception of the environment is a simple practice for the human eye. On the other hand, this is a significant challenge for computers. The video annotation aims to help machines recognize objects using so-called computer vision. The data collected…
Customer support, customer success, customer service – do all these terms mean the same? Which of these make your SaaS users happy and, more importantly, how does it happen? In this article, you’ll find these answers and learn how to…
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